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7. Expert systems

Candidates should be able to:

    • describe the components of an expert system
    • explain how the components of an expert system produce possible solutions
    • explain how an expert system can be used by organisations
    • describe the terms backward chaining and forward chaining
    • explain the use of master and transaction files (including in: payroll and customer orders)
    • analyse the different types of processing and their uses (including: batch, online, real processing)


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